AI-Led ServiceNow Premier Partner for Faster Transformation
What if your ServiceNow programme went live in half the time?
Intellivate is an AI-led, pure-play ServiceNow Premier Partner. We consult, deploy and run ServiceNow for enterprises in banking, financial services, manufacturing, retail and distribution, with ready-built industry solutions that get you to value sooner, with less risk.
250+
Implementations
110+
Experts
58+
Accelerators
5
Global Platforms
Since 2016
Pure-Play Focus
One partner across the ServiceNow lifecycle
We cover every phase from initial board-level strategy to 24×7 continuous improvement, giving you single-team accountability.
Consulting
Strategy, platform assessments and target operating models, shaped by real industry context.
- Instance health checks & technical debt audits
- Business-aligned phased roadmaps
- Target operating models (TOM) & governance
Deployment
Design, build, integration and go-live, accelerated by 58+ production-hardened building blocks.
- Zero-Touch AI acceleration across discovery & config
- Coverage across ITSM, CSM, FSM, SPM, IRM & FSO
- Automated regression & UAT governance
Managed Services
A 24×7 single desk that runs, improves and evolves your ServiceNow estate after go-live.
- One desk, unified SLA accountability
- Bi-annual improvement roadmap based on incident data
- Proactive upgrades, patch testing & enhancements
AI does the heavy lifting.
Our experts sign off every output.
Our multi-model AI engine automates the documentation, build and testing work in a ServiceNow programme, from workshop notes to tested configuration. Every output is reviewed by a certified ServiceNow expert, so you get speed without giving up quality.
Workshop transcripts to validated BRD & user stories
Optimised backlog sequencing & task generation
ServiceNow best-practice flows, scripts & forms
Automated test suites, defect prediction & regression
50%
Faster deployment
Shorter sprints, rapid value
30%
Lower implementation cost
Zero manual documentation rework
2×
Faster time to ROI
Faster capitalisation for finance
40%
Resource efficiency
Frees team for strategic innovation
We don't start from a blank canvas
Our solutions package years of deep industry delivery into pre-built, production-hardened workflows on ServiceNow's CRM and AI platform.
Collections & Legal
Stop overdue loans from turning into NPAs.
Act on every overdue account from the first missed EMI. Digital collections, field recovery and legal escalation run on one record, with compliance built in.
Key Capabilities
- DPD bucket-based digital collections (0 to 180+ days)
- Mobile field recovery with geo-tagging & photo proof
- Automated SARFAESI & DRT legal escalation
- Regulatory grievance handling with auto-pause
HNI Wealth Management
Less admin, more client time.
Give every relationship manager the whole client in one place: Customer 360, guided onboarding, embedded compliance and a growth engine for cross-sell.
Key Capabilities
- Holistic Customer 360 across portfolios & goals
- Playbook-driven digital KYC onboarding
- Voice memo capture logging tasks from spoken debriefs
- Next-best cross-sell suggestions based on life events
Connected After-Sales
Run after-sales on a record, not on memory.
Run warranty, AMC, complaints and paid service on one customer and asset record. An entitlement engine decides covered, chargeable or denied before any cost is committed.
Key Capabilities
- Rule-based entitlement check before committing cost
- Automated supplier batch recovery on common defects
- Systematic annual AMC renewal cycles & upgrades
- OT device management for plant floor assets via Armis
Let's build together.
Give us 30 minutes. We'll listen to the challenges your teams face today and show how ServiceNow could address them, drawing on what we've learned delivering for your industry.